The global corona pandemic presents us all with major challenges. At Canon Medical, we are committed to the safety and security of our society. We work hard to contribute and minimize the impact of the COVID-19 outbreak, while maintaining customer service at the highest level. Particular now as patients rely so heavily on you.

Just like you, we have never experienced a pandemic of this proportion, but we are working tirelessly to provide you with the materials and solutions you need to deliver high-quality care to your patients. Nothing should stand between you and the important work you do. That is why we continue to expedite the delivery of parts, sustain our manufacturing output, and provide mobile solutions where possible. All to ensure that your imaging solutions are available and ready in these difficult times. At the same time, we continue to monitor the situation carefully and respond accordingly with relevant information on these pages. Also when and how to slowly but staidly return to a new and changed reality.

Our offices across Europe are taking the instructions of local governments very seriously to end the current corona crisis. For example, most of our employees will work from the home office and keep in touch with you via email, phone or video conference to minimize social contacts. Click here for contact information of our Canon Medical offices in the European countries. They are ready to provide you more general information, our solutions and answers to any questions you might have.

COVID-19 Impact and Experiences

The COVID-19 crisis is perhaps the first global pandemic that has called upon the radiology community to help with the delivery of crucial frontline patient care. Watch the full webinar to find out how three major European hospitals have utilized diagnostic imaging to detect and monitor the virus in real-time. Click here to watch the full webinar.

Our Solutions

We are here, even when we’re not there. We understand that your patients are relying on you, and equally, we want you to rely on us too. At Canon Medical we are making every endeavour to minimize the impact of the COVID-19 outbreak and to maintain the highest level of customer service, by providing support on critical healthcare equipment.

Inspired by the famous ‘container concept’, the Canon Medical Scan Unit is a portable imaging solution that can be used wherever and whenever it’s needed most. Not only does it come equipped with an Aquilion Prime SP or Aquilion Lightning SP, it includes a separate operating room to lower the risk of person-to-person COVID-19 transmission.

Fast delivery
The Canon Medical Scan Unit can be transported quickly and easily by air, road or sea due to its smart, compact design.

Flexible purchasing
You can buy the Scan Unit directly or opt for a cost-efficient rental agreement to suit your individual business requirements.

More information coming soon! Keep an eye on this page

To bridge temporary high workloads, we provide static rental or mobile clinical solutions. Our fleet of mobile imaging trailers is equipped with state-of-the-art medical equipment. All that is required to take advantage of a mobile solution is sufficient parking and power facilities. At Canon Medical Systems we’re also offering static rental solutions to meet your immediate clinical needs. Please click HERE for more information.

To aid in your pressing lung imaging needs, Vital is offering a complimentary, temporary 90-day licensing of the CT Lung Analysis, CT Lung Density Analysis and Vitrea Image Denoising applications for Vitrea Advanced Visualization customers.

Click HERE to download the complete CT Lung Imaging – Temporary 90-day Licensing document


With our InnerVision remote diagnostics, we ensure that most of calls are resolved remotely by our highly trained engineers or application specialists, who can monitor your systems remotely and assist our local engineers in preventing problems. All without the need for an engineer to attend on site. All without interrupting your essential flow of patient care.

Click HERE to download our InnerVision brochure

We provide direct access to the cleaning, disinfection and sterilization guides for our products in order to help health facilities to prevent the spread of COVID-19. Please click HERE to visit our dedicated page for more information.

Customer quotes

“The entire Canon team and all the internal and external partners involved in this project have our gratitude. You are doing the hardest part and we will do everything possible on our side to make this beautiful facility a reality for the benefit of the patients.”

“Can I personally thank you and your Canon colleagues for all the hard work that’s going on behind the scenes. Even though none of you work for the NHS, I consider you all part of the family…the NHS isn’t just doctors and nurses.”

“We contacted Canon, the supplier of our current CT scanner, at an early stage of the Corona pandemic. They immediately released a suitable scanner for the hospital and contributed to the placement. It took a lot of thinking, hard labor and tight coordination to get it installed. The job was completed within 10 days. As medical leader of the Radiology department, I am extremely proud of this achievement.”

Stay up to date with Canon Medical’s response

Since the beginning of the year, we have collaborated with a range of international organizations to help lessen the impact of COVID-19 and ensure healthcare professionals are equipped with the vital resources they need. Find more about our activities and stay up to date with our President’s remarks below.

01/04/2020 A message from our President. Read the message

18/03/2020 A message from our President. Read the message

25/02/2020 Canon Medical helps develop rapid COVID-19 testing kits. Read the article